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What do people expect from a enjoyable on board experience?SPIRIANT, a subsidiary of LSG Group, approached us with the challenge of developing a service concept around personalized business class flights, which enables the customer to choose more freely how to spend their time on board.
Enjoy the flexibility of pursuing your personal in-flight schedule by adapting it to your individual needs.
Use the app to choosefrom various options to create your personal and unique service. Work, relax or dine – whatever you want.
A range of additional and specifically designed products, provide ultimate relaxation on-board.
In case you plan getting important work done during your flight: a modular tray concept offers an extraordinary in-flight work experience.
CLIENT
SPIRIANT, LSG Lufthansa Service Holding AG
2015
METHODS
Trend Analysis
Bench-Mark Studies
Future Scenarios
Industrial Design
User Experience Design
Service Design
Video Prototyping